Mobile Food Ordering At Walt Disney World

Mobile Food Ordering WDWMobile ordering quick service food at Walt Disney World has really improved meal time for me!

One of my biggest pet peeves was always having to wait in a HUGE line for a “quick service” meal.  It hardly felt like “quick service” when I had to stand in line for 15 minutes just to order.  Yes, you can avoid the lines if you don’t eat lunch at 12 or dinner at 5, but what happens if I’m hungry at noon?  Now I can order it from my phone and avoid those lines!

At select Walt Disney World quick service locations, you can pre-order your meal on the My Disney Experience app right from your smartphone.  I had the opportunity to try it when we ate at Satu’li Canteen in Pandora at Animal Kingdom and I have to say – I LOVE it!

Technology is a great thing – when it works.  I was a little hesitant trying this since there wasn’t much of a line and I was really hungry, but thought I’d give it a go for research purposes!

Selecting my meal

It allowed me to select my sides, sauces etc.

Adding dessert

So far so good. 

Payment screen

Payment was done right on my Visa that is linked in my Disney account.

Let them know I’m here to start preparing my order

When you select the “I’m Here, Prepare My Order” option – they start preparing your meal.  

Then you wait….

Order is ready confirmation in the app

The notification was in the app – but it also gave me an ‘alert’ notification on my iPhone too!

iPhone alert

And lunch was served!  It was a great experience, no lines.- quick food.  What more could I ask for?  Maybe that they roll it out at more locations in the parks AND resorts?

Satuli Pods

Have you tried mobile ordering yet?  Was it as easy to use as it was for me?

 

Minnie Themed Transportation Option

Minnie Vans DisneyI have always maintained that there is no need to rent a car when you’re staying on Disney property at Walt Disney World.  The Magical Express will take you back and forth to the airport and the bus, monorail, or boats will take you anywhere else for FREE.  Why would you pay extra to rent a car?  Because you want the convenience and comfort.

At the end of the night when you’re leaving a park it can be very crowded.  While Disney does their best to make sure they have plenty of buses, monorails and boats, there is inevitably a long line for some of them when a park closes for the evening.  If you’re willing to pay extra to avoid the crowds, a car rental, taxi or Uber were your only options – until now.

Guests staying at Disney’s Boardwalk, Yacht and Beach Club Resorts will are the first to test out this new mode of transportation.  Guests are able to arrange their own private transfer within Disney property from a smartphone.  Each van comes equipped with two car seats for children stored in the trunk if they are not required.  A trip is $20 USD flat fee for up to 6 passengers.

Minnie Vans D23With the launch of the Express Transportation option I was happy to pay extra for a little comfort when I was park hopping.  The new Minnie Vans are going to be a welcome cost at the end of a long night when I just want to get back to my resort and put my feet up.

I can’t wait to test them out!  Stay tuned for my full review!

 

Disney Park Updates From D23 Expo Recap

D23 ExpoBig plans were announced for Walt Disney World Parks and Resorts at the D23 Expo.  From new resorts, park expansions and Disney Cruise Line updates, it was so hard to keep track of it all.  Below is a summary of the big announcements that will impact Walt Disney World.    

1.  Star Wars: Galaxy’s Edge

Set to open in 2019 first at Disneyland and later that year in Walt Disney World, Star Wars: Galaxy’s Edge promises to be a fully immersive experience with 2 major attractions.   One attraction is reported to make you feel like your on a Star Destroyer, but I am MOST excited about the second – flying the Millennium Falcon!   The lands will give you an opportunity to dine at the cantina and see some of your favorite characters!

 

2.  Star Wars Resort at Walt Disney World

No opening date has been set, but this new resort is just what Star Wars fans have been looking for! According to Bob Chapek, Chairman of Walt Disney Parks & Resorts, this will be a revolutionary new vacation experience.

 

3.  Epcot Getting 2 New Attractions

Guardians of the Galaxy attraction will be added to Future World and will replace the Universe of Energy. A Ratatouille inspired attraction will be added to the France pavilion in World Showcase.   Guests will be “shrunk” to Remy’s size inside of Gusteau’s restaurant in this 4D experience, similar to the attraction in Paris. Specific opening dates have not been released for either attraction but they are scheduled to be open before Walt Disney World’s 50th anniversary in 2021.

 

4.  Mickey Themed Ride

Mickey and Minnie’s Runaway Railway is coming to Disney’s Hollywood Studios! An attraction inspired by Mickey Shorts will put you inside the world of a Mickey cartoon! No opening date has been announced, but the Great Movie Ride will be closing to make way for this new adventure.

 

5.  TRON Is Coming To The Magic Kingdom

Being built next to Space Mountain, we can’t think of a better spot for this new attraction.   TRON Lightcycle Power Run is a coaster style attraction at Shanghai Disneyland and we can’t wait to see it here. No opening date has been announced, but it will be open in time for the 50th anniversary of Walt Disney World.

 

6.  Space Dining At Epcot

Epcot is a great place to visit for dining reservations and will be even more appealing with the opening of a new themed restaurant! Sitting next to the Mission: Space attraction, guests will be dining in space – with views from high above Earth!

 

7.  New Transportation Options and Disney Vacation Club Resort

Disney Skyliner gondolas will soon connect Disney’s Art of Animation, Pop Century and Caribbean Beach Resorts to Hollywood Studios and the International Gateway at Epcot. The gondolas will also connect Hollywood Studios and Epcot’s International Gateway to a new Disney Vacation Club Resort called Disney’s Riviera Resort.   New Minnie themed vehicles will offer point-to-point transportation options for guests. Rumored to be something of an Uber type service, it could be a great way to avoid the buses. No costs or opening times have been released.

 

8.  A New Theatre At Magic Kingdom

Main Street U.S.A will have a new theatre based on a 1920’s theatre from Kansas City where Walt Disney lived when he left Marceline.   With the success of shows like Frozen Live at the Hyperion in Disneyland, this is sure to be a great addition!

 

9.  Toy Story Land

During the summer of 2018, Toy Story Land will open at Hollywood Studios! This new land will let guests explore Andy’s backyard with all of their favorite Toy Story characters.   Along with the exploration there will be 2 new themed attractions. The Slinky Dog Dash will be a family coaster while the Alien Swirling Saucers will have aliens trying to capture your rocket toy vehicle with The Claw! How exciting does this sound??

 

Outside of Walt Disney World

  • Disney Cruise Line Expansion

Disney Cruise Line announced last year that they were building two new ships. At the D23 Expo it was revealed that there is a third new ship coming!

  • California Adventure Park Super Heroes

Spider-Man and the Avengers will join guardians of the Galaxy at Disney California Adventure Park. More details on this to come!

  • Pixar Pier

More updates for Disney California Adventure Park include a new look for Paradise Pier by creating neighborhoods filled with stories from some of your favorite Pixar movies. This permanent addition will open during a limited time celebration in 2018. The very popular Paint The Night parade will return, but this time to Disney California Adventure park!

  • Disneyland Paris Marvel Characters

Disney’s Hotel New York will be updated to include Marvel theming! Who doesn’t want to stay in a resort that reflects the worlds of The Avengers, Spider Man and Iron Man?

Which update are you most excited about?  Let us know in the comments!

 

What is a Magic Band at Walt Disney World?

Magic Band TerminalSimply put, a Magic Band is a wristband that contains all of the information stored in your My Disney Experience account. Inside of the band there is a small chip that interacts with different terminals throughout Walt Disney World. Magic Bands are complimentary with your Walt Disney World resort stay or you can purchase them if you’re not staying on property.

Magic Bands are incredibly convenient – here are 6 ways you will love using yours!

  1. Access to your Walt Disney World resort room

Instead of keys or key cards, your Magic Band will unlock your resort room door. Tapping your Magic Band to the small device on the outside of your door will unlock it! The doors automatically lock when you leave, so make sure you’re always wearing your band! 

  1. Your park tickets

When your Disney park tickets linked to you’re my Disney Experience account they are accessible via your Magic Band. When you arrive at the parks you scan your Magic Band for entry. There is also a finger scan that connects your band to you personally in case you lose it.

The My Disney Experience Site where you can plan your adventures!

  1. Fastpasses

Once all of your fastpass reservations are made, you use your Magic Band to redeem them. When you arrive at the attraction, tap your band to the fastpass device and it updates your account that you have used your fastpass. When you make more fastpass reservations they are automatically added to your band!

  1. Dining credits

If you have the Disney dining plan, your dining credits are stored on your magic band. When you want to redeem them for a meal or snack credit you tap the band to the terminal and enter your personal pin. The pin protects you in the event you lose your band, no one can take your dining credits.

  1. Charging and shopping

If you’re staying at a Disney resort, you can charge your purchases to your room or credit card! They also have a pin associated with this feature to protect you if someone else has your Magic Band. Disney really does make spending money easy…

  1. Photopass

When you see a Disney photographer in the parks, you have to stop and get a picture! They are a great way to make sure everyone is in the shot. After the photographer takes your pictures they scan your magic band and your photos are magically added to you’re my Disney Experience account.  If you have purchased Memory Maker you’re all set, if not – you can purchase the photos individually.

Magic Band helps you organize your vacation and manage it through your My Disney Experience account. You can customize the color, add decorative pins to them and reuse them until the battery dies (approx. 2 years).   If you’re a stickler for matching them to your outfits, you can collect all the different colors like Carrie did! They really are the perfect accessory to any outfit when you’re at Walt Disney World!

What color Magic Band will you get?

 

Laundry At Walt Disney World

Laundry room at Bay Lake Tower Walt Disney WorldDoes anyone WANT do laundry at Walt Disney World?

No, but sometimes it’s necessary.

During a trip last year there were a few ‘mishaps’ where I needed to change outfits a few times one day. It might have been chocolate icing from my cupcake, mustard from my burger or my Pina Colava (okay, it was all 3), but they ended up on my clothes. I knew I needed to do laundry.

I gathered up all of the dirty clothes and headed to the laundry room at Bay Lake Tower where I was staying. I purchased my soap from the machine for $1 each with my credit card. So far so good.

I loaded up two machines (might as well wash all of the dirty clothes we had), then I saw the sign.

Laundry Instructions Disney

Disney laundry is high tech!

Using the website laundryview.com/Disneyworld I was able to view the progress of my washing. I could set up an alert to let me know when it was done, or I could just keep checking online. No need to sit in the room or remember what time I put the load in. My vacation brain does not let me monitor time well and this was exactly what I needed.

Doing laundry was a great excuse to have some down time outside of the parks and enjoy the pool or resort.  I chose to enjoy my balcony with an afternoon cocktail and relax in the sun.

Laundry View Website WDW

About 40 minutes later, I checked the status and the laundry was ready to move to the dryer. I could see online that there were 4 dryers available for use before I went back to the laundry room. I purchased my dryer sheets from the machine, turned on a couple of dryers and had another little break.

Laundry Machine Disney

Before I knew it, the site was saying the dryers were done. Within 20 minutes I had folded the clothes, brought them back to the room and put them away. I felt relieved, now I didn’t have to worry about any ‘spills’ during future meals. Doesn’t that happen to everyone? Put on a white shirt and immediately spill ketchup on it? Happens to me ALL THE TIME, especially on vacation.

While I dreaded the thought of laundry while on vacation, it turned out to be a relaxing afternoon that we now plan for almost every trip. If I know I’m going to do laundry on vacation, I don’t pack extra clothes for the inevitable spills. I save valuable space in my suitcase for all of the stuff I buy, and I’m guaranteed a couple of hours at my resort, sitting in the sun with a drink in my hand.  Somehow doing laundry at Disney isn’t as painful as it is at home!

Do you do laundry on your Disney vacation?

 

Fuel Rod at Walt Disney World

Phone charger DisneyOne of my biggest challenges at Walt Disney World has always been keeping my electronics charged. Taking videos and photos, posting on social media, my Iphone and camera would barely make it to lunch time.

There are places in the Walt Disney World parks that you can charge your devices. For example, over near the Tangled washrooms in the Magic Kingdom are some very cute little tree stumps with ports to charge your phone.

When I’m in the parks though, I prefer to be able to charge ‘on the go’ and not be stuck sitting in one place to top up my battery life. The answer to this is the Fuel Rod.

The Fuel Rod is $30 USD and available at many locations throughout the Walt Disney World Parks and Resorts.

Fuel Rod DisneyInside of the Fuel Rod package you will find:

  • One fully charged portable battery
  • One 6” USB to micro-USB cable (for most Android devices)
  • One Apple 30-pin to USB cable (for iPhone and iPad generations 1-4)
  • One Apple Lightning to USB cable (for iPhone generations 5+)

Phone Charged DisneyHaving that first one fully charged enables you to charge your phone immediately. When I purchased mine, it charged my iPhone 6 plus fully from 15% battery.
The best part of the Fuel Rod is the swap. After charging my phone, I located a Fuel Rod kiosk in the parks and swapped my depleted battery for a fully charged one for free! I inserted the battery in to the kiosk and it spit out a new one in seconds.

After my trip I have charged my Fuel Rod multiple times using the included cables so that I can always have a spare battery source with me wherever I go.

Have you purchased a Fuel Rod?  Did you love it?

 

When The Deal May Be Too Good To Be True

Disney ParadeI’m scrolling through Facebook tonight and reading the random posts on various pages when I come across one that is posted to the official Walt Disney World page.  It’s a post from a couple that have allegedly been ‘scammed’ by a Disney Cast Member.

In their claim, they say they directly paid a Disney cast member $1900 to book a vacation for them.  The cast member told them that she got a promotion and could no longer help them and would request a refund for them.  After limited communication – they reached out to Disney to confirm the refund was coming and were told that the reservation was made – but was never paid for.  It was then clear to them that the cast member stole their money.

This couple have taken to social media to complain that Disney will not reimburse them for the money they allegedly gave to the cast member.

After reading the posts and the couple’s responses, there are a few things that bother me about this story:

  1. They clearly gave this person money because they believed they were getting some kind of deal – maybe a cast member discount?  Does that mean they knew the cast member personally?  Why else would they give the money directly to this person vs. through a travel agency or Disney itself?
  2. They paid them through pay pal – I don’t know about you, but I don’t pay large companies via pay pal.  I don’t shop at Best Buy, The Disney Store or Alamo and submit my payment that way.  If they asked for a pay pal payment – I’d be suspicious, but that’s just me.
  3. Disney isn’t accountable for what their cast members do when they’re not on the job.  If this cast member was ‘on the job’ – they wouldn’t be paying for their vacation through pay pal (see point above).  This is like asking McDonald’s to pay a bank that their employee robbed.  Would you ask a movie theatre to reimburse you for the bootlegged video you bought from their ticket taker?  I think not.

If this cast member really does work for Disney and was using that privilege to scam people – you can be sure that they won’t be working there for long.   That is what Disney will and should do to address the situation.

If in fact these people lost their money, I feel bad for them.  It’s a horrible thing to be robbed and $1,900 is a lot to lose – but how it that Disney’s fault?  There are many people on social media posting that Disney is supposed to be ‘all about customer service’ and they can’t believe they aren’t ‘making this right’ – but it isn’t Disney’s to fix.  This is a matter for the police and if they have all of the receipts and communications that they say they have, the police should be able to handle it quickly.

Too often people think they can force a company like Disney to pay for their mistakes by bashing them on social media, and they may just get what they want. While $1,900 is nothing to a company of this size, it speaks to the larger issue of guests believing that no matter what goes wrong “in the name of Disney” – that they will fix it.  This isn’t a culture that Disney should encourage, and I hope that they don’t give in.

Smoking at Walt Disney World

WDW SmokingBefore we begin, I have to confess – I am a smoker.   Hold on to your pitchforks before you start with the lectures of how bad and disgusting it is – I’ve heard it, and I assure you – I know it.  I am well aware that it is detrimental to my health and how gross it is.  I’m an intelligent woman in my (dare I say it) mid 40’s who has heard it all.  Am I proud that I have not been able to quit?  No, I wish I could, and I still hope someday I will.  But that is a whole other blog.

For those of you who are heading to Walt Disney World for the first time, you need to be aware of the 2 important rules about smoking.

All resort rooms are non-smoking, including your balcony.  There are designated areas at each resort.

All of the parks and Disney Springs have designated smoking areas.   You cannot smoke outside of these areas.  They can be difficult to find and change frequently, check the Disney app for locations.

If you have not selected your resort yet – it’s wise to look at the maps online to see how many smoking areas there are and were they are located.  The majority of resorts that I have stayed at have been relatively convenient to reach a smoking area, with the exception of Animal Kingdom Lodge.

It makes sense to me that there wouldn’t be smoking areas near the animals, but I didn’t realize how FAR I would have to walk, essentially to the parking lot.  I don’t know if it was just my luck that the room was at the end of a very long hall, but it felt like I needed to wake up an extra 45 minutes early in the morning just to walk to the smoking area!  At the end of a long day in the parks, it felt like miles….

In the parks, it’s a whole other story.  While Epcot seems to be the most “smoker friendly” park, Magic Kingdom and Animal Kingdom are not.  Essentially, they just don’t have enough smoking areas.

There – I said it.  Now, let me explain.

I remember the days when you could walk down Main Street with a cigarette in your hand.  It wasn’t a good idea as it was too easy on a crowded day to have a child come close to the end of your cigarette in their excitement.  It made perfect sense to me when they banned smoking except in the designated smoking areas for this very reason.

I was happy to go to the designated areas back then.  There were a few sprinkled throughout the park and they were never crowded.  Not because there were no other smokers, but because there were quite a few areas!  Normally there was only ever 2 or 3 people in each one, so there wasn’t a big cloud of smoke hanging over them.  They were out of the way, yet easy enough to find.  Those were the good ol’ days.

Fast forward to now – and the smoking areas are VERY limited.  In the Magic Kingdom there are only 2 left on opposite sides of the park.  What does that mean?  30 people in this ‘out of the way’ smoking area at a time, and the big cloud of smoke is above it, around it, and wafting every way it can.   It’s so crowded that people are standing on the walkway and not really “IN” the smoking area because they can’t fit.

Let me stop here to say, I would never smoke outside of one of these areas.  It is my choice to smoke and I respect the other guests at the park.  I have noticed over the last couple of years a significant increase in guests smoking outside of the designated areas and I have to wonder what changed?   I don’t think the smoking population has increased – but the available places to smoke have substantially decreased.

Is the lack of availability a good reason to break the rules?  Let me clearly say NO.  I would never condone any of the reasons people smoke outside of the designated areas.  I am merely pointing out that with the limited areas, we seem to have created another problem.

I have heard the comments that they should ban smoking all together in Disney parks, but that isn’t the answer.  I am a Disney fanatic who happens to be a smoker and should be able to enjoy my vacation as much as anyone else – as long as I am respectful of others.  There is also the financial impact to the attendance to consider.  There are many countries where being a smoker is the norm, Disney would not want to alienate these visitors by banning smoking.

I understand that people have allergies, asthma, and host of things that are impacted by second hand smoke which is why I am in favor of designated areas so that people with these conditions do not have to be in them.  The smoking areas need to be easily avoidable for these people.  Now I only wish I could avoid the overpowering perfume of some guests that give me a severe headache – but again, that’s a whole other blog too.

What is the answer in my opinion?  More smoking areas.  Before you start with your outrage, let me tell you what I believe needs to happen.

1  The smoking areas should be more ‘out of the way’.

I don’t mean ‘impossible to find’.  They need to be in locations that are not walkways.  I’m never happy sitting in a walkway where guests have to walk through the smoking area to get where they’re going.  They need to have a choice to walk through or not – and the one on the walkway to Tomorrowland doesn’t give them a choice.

2  There should be more of them.

You need to have more – to have less people in them to make them less of a ‘polluted air zone’.   When you cram 30 smokers in 1 area, it’s much more  toxic and noticeable to those people in the vicinity.  Overcrowding also causes the smokers to spread out – outside of the designated area.

3  They need to be easy to find.

I know the app has the map – but they can’t be so well hidden that a first time visitor can’t find them.  Put them in the background and have a little sign or something that ‘points this way’ so that no one is wandering for 20 minutes trying to find one

4  Smoking outside of the areas must be strictly enforced.

Many cast members don’t enforce this rule because they don’t want a confrontation with the guest when they tell them they have to walk to the other side of the park.  If they were a little more convenient it might be easier to approach them.

So there you have it, my view on the smoking at Disney debate.   I’m sure many of  you will disagree – but some will see my point.   It’s a very passionate debate and I’m anxious to hear your comments!

Walt Disney was a smoker himself, who died of lung cancer.

Walt Disney Smoking

 

6 Questions To Ask Your Disney Travel Agent

Port Orleans Resort Royal RoomLast night I was invited to a wonderful pizza party with a bunch of other Disney fanatics. The pizza was home made (it was SO good) and I’m thinking I’ll never be able to eat a frozen pizza again! We had a great time talking all about Disney and sharing our experiences, tips and favorite things. What happens when you get a bunch of self-proclaimed Disney experts together? We learn a LOT from each other! The discussion came up about Disney Travel Agents because many of the people at the table were agents. We have all read the horror stories online about a person who booked their vacation with someone who wasn’t a Disney professional. In fact, I read a story the other week about someone standing at the front gates of the Magic Kingdom with her “Universal” ticket wondering why they wouldn’t let her in. She thought that “Universal ticket” was literally ‘universal’. This might be an extreme example of misinformation – but you get the idea. I started thinking this morning about how someone would determine who is a well-versed Disney travel agent. What questions could you ask to make sure they know what they’re doing before you book with them? It would be hard to come up with those questions if you’ve never been, so I’ve done it for you. Here are the 6 questions you should ask before handing over a deposit.

  1. When was the last time you visited Walt Disney World?

Walt Disney World is probably the most complicated of the Disney destinations. You need to arrange fastpasses and dining, there are 4 parks to consider, nighttime shows and transportation options – there is a lot that can impact your stress level on vacation. If your agent hasn’t been to Walt Disney World in 5 years, how will they know what options are best for your family? Reading online doesn’t put things in to context and sometimes they are completely misinformed opinions. You have to experience the crowds at the Magic Kingdom fireworks in order to tell you a good spot to watch them from!

Seven Dwarfs Mine Train

  1. Do you get the dining plan, memory maker, or hopper pass when you go?

These are valuable insights that only someone who visits the park can give you. If your agent tells you that their family gets the dining plan because it’s a good value for the character meals her son likes, you’re more informed about the best use of those dining credits! You also know that they have experienced the character meals and can tell you which ones they love.

Art of Animation Resort

  1. How big is your team and are they all Disney focused?

Having someone that is part of an agency that is Disney focused will ensure that you have back up in the event your agent is sick or is on vacation when you have a question. It also means they have a wealth of knowledge to tap in to if they don’t have personal experience on the subject you need. For example – one agent on the team may have a child with allergies that can share that first hand knowledge about the process of eating at a buffet with allergies. If they are a good team, they’re sharing all that good stuff with each other regularly.

  1. How much is your service and what is included?

This is a tricky one as some agencies will not charge a fee – but won’t help with dining or fastpasses. They give you the link and instructions to My Disney Experience and say “good luck”. Other agencies will do all of that for you, but they charge a fee for that service. Most reputable agencies will NOT charge you for their service (they get paid from Disney) and the prices are exactly the same as if you booked it yourself. If you book direct with Disney – there isn’t a discount, they just keep the commission they would have paid to the agent you used. The other part of the service to be cautious about is the “promo people” who tell you that if Disney releases a promo that they will absolutely get it for you! What they don’t tell you is that the space can be limited and sometimes not available for the resort you have booked. A good agency will monitor the promotions for you and apply it to your reservation if you qualify. If your reservation isn’t eligible because the resort is not included, they will work with you to see if you’d like an alternate one. Beware of false promises!

Epcot Monorail

  1. Is your agency an Authorized Disney Vacation Planner?  If you’re in Ontario – are you TICO certified?

Being an Authorized agency means that Disney has entrusted them to represent their brand. They must abide by the Disney regulations and not comment on or participate in the crazy rumors about promotions or announcements until they are officially released. Being a registered TICO agency means that they have governance around their bookings and protection for you as a consumer when booking your vacation plans. You can check out the website for more information on why this is important to you.

Polynesian Bungalow Bedroom

  1. The last (and most important) thing you should ask your agent before booking with them is “why do you do it?”

This is such an important question, and you should listen carefully to the answer.   A real Disney fan will want you to go and love it as much as they do. That’s the thing about us ‘Disney people’, we get so excited when someone comes back from vacation and says they understand our love for Disney. It’s hard to explain, but it’s almost like we have this club that we want everyone to join because it’s a happy place to be. When you find an agent that is a real Disney fan, you can be sure they’re invested in making sure you have a magical vacation so you can join the club!

If you’re looking to plan your vacation – contact Pure Magic Vacations in Canada – they will answer all of these questions and more!

Do you have a great question you think I missed that you should ask your Disney Travel Agent? Let me know in the comments below!

 

5 Common Questions Cast Members Are Frequently Asked

Cast Member QuestionsWhile the concierge desk at your resort and front desk agents are very helpful and I encourage you to go to them with your questions, sometimes you can wait in a very long line to get a simple answer – “what time is the 3pm parade?” (Yes, that is a real question that I have been asked). Thanks to the My Disney Experience App, you can now make dining reservations, fast passes, view your Photo Pass pictures, and get more information on your smart phone. Why wait in more lines when you can find the answers for yourself?

Here are 5 of the most commonly asked questions that you can actually find the answers to without waiting in line:

  1. What time is the 3pm parade at the Magic Kingdom?

The 3pm parade is actually called Festival of Fantasy and it takes place at, you guessed it, 3pm every day. However, pick up a times guide at the park entrance to ensure that it is taking place that day.   You will also want to take note in the guide of where the parade starts in the park. For example – if the parade starts in Frontierland at 3pm – it won’t reach Main Street until 10 or 15 minutes later and vice versa.

  1. How late is the food court open?

Most resorts have their Quick Service dining areas open until midnight. Instead of waiting in line at the Front Desk to ask this question, pop into the dining area and ask any of the Cast Members walking around; that is their area of expertise after all.

  1. What characters can I meet at (insert park name here)?

Thanks to the new My Disney Experience App, you can look up all characters and their appearance times depending on the park you are going to.

  1. Do I have to wear my MagicBand all the time?

Use you common sense. Of course no one is going to monitor to ensure the band is on your wrist 24 hours of every day of your vacation, but it is your room key and in most cases, your park passes, dining plan, and even credit card. If it is not on your wrist there is always the chance of it falling out of a bag, becoming unclipped from your belt loop, or otherwise risk being misplaced. It is designed to be easily accessible and since it is on your wrist, you can see that it is with you at all times.

  1. When is it going to stop raining? (Yes, this is also a real question).

While we as Cast Members are good friends with Mickey and Minnie, we aren’t with Mother Nature. When you ask a Front Desk Agent or Concierge this question, they will simply go to the Weather Network and find some sort of radar to give you an approximate answer. This is something you can most definitely research on your own

Once again, I encourage you to ask Cast Members questions and seek assistance when you need it. But there are many resources available to you, like the My Disney Experience App which are incredibly helpful; take advantage of them 🙂

 

*About the Author* – Darci is a former Cast Member who worked Front Desk at various resorts at Walt Disney World. She was a member of the Disney College Program which allows students to work all over Disney property – not only EPCOT’s Canada Pavilion. She now resides in Ontario and feeds her Disney passion by assisting family and friends with their Disney vacation planning, watching live streams of park shows, and even got engaged at the Magic Kingdom. Disney is and always will be a part of her life. She believes that you can take a girl out of Disney World, but you can’t take Disney World out of the girl.

Follow Darci on Twitter: @dmartindalee

 

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